Hostess Club Software

In this format the guest does not belong to the room. The guest belongs to a person.

Everything else follows from that one fact. Your revenue is a portfolio of relationships you do not own, held by people who can leave. A club that does not know which guest belongs to whom is not measuring its actual business.

tasteck is a booking and analytics system for night venues, built by people who ran them for sixteen years and grew from ¥200 million to ¥1.2 billion a year. Every other product in this category was built by a software company.

Nomination is not one thing

Most clubs record nomination as a yes or a no. That collapses three situations that need completely different responses.

Type	What happened	What it tells you
Requested by name	The guest asked for a specific person	A relationship exists. This is the asset
Chosen from a panel	The guest picked from photos on arrival	Interest, not relationship. Not yet worth anything
Free seating	The floor assigned whoever was open	The house owns this guest — for now

The third column is the whole point. A guest counted as "nominated" because they picked a photo looks identical in the takings to a guest who came back for the fourth time asking for someone by name. They are not the same guest and they are not worth the same.

Free seating is where growth comes from. A free-seated guest who returns by name has been converted, and the conversion rate from free to named is the single most useful number a floor manager has. It cannot be computed unless the two are recorded separately.

Table rotation, recorded

Who sat where, with whom, for how long. Rotation is both an operational question and a fairness question, and the fairness half is what costs you staff.

A rotation nobody can review is a rotation everyone suspects. When the assignment lives in one manager's head, the people who feel short-changed do not argue — they leave, usually in month three or four.

Recording it also produces the operational answer: which pairings convert free seating into named requests. That is not intuition-accessible; it needs the record.

Bottle keep, extensions and the settlement line

Bottle keep is a liability you have already been paid for, and most clubs track it on the bottle itself. When the guest stops coming, the bottle sits there and nobody notices the guest went quiet.

tasteck breaks settlement out by line — set charge, extension, nomination, options, transport, discounts and events — so the composition of a night is visible rather than just its total. Two nights with the same revenue and different composition are different nights, and only one of them repeats.

The number that predicts next quarter

Guests are classified — first-time, early-repeat, steady, surge, top-tier — each split into active or lapsed.

Top-tier guests do not stop coming. They stretch the interval. Someone who came weekly and now comes monthly is on their way out, and this is visible months before it reaches the revenue line. By the time it reaches the revenue line, the relationship has usually already moved somewhere else.

The lapse threshold is 90 days without a visit. Whether that line fits your room depends on how often your regulars come — a club whose regulars come weekly and one whose regulars come quarterly will read the same number differently, so read it alongside your own median interval rather than on its own.

Retention, weighted properly

Headcount retention lies here worse than almost anywhere.

Retention = shifts this month worked by people also here last month
          ÷ total shifts this month

A roster of thirty where four people carry a third of the floor does not have a thirty-person retention problem. Weight by shifts and the number usually moves fifteen to thirty points — and the version that moves is the one that matches what the floor feels.

Availability is submitted through the system in 30-minute blocks, so the submission itself is the record. Someone quietly narrowing their availability shows up two to four weeks before they give notice, which is the only window in which anything can be done.

What it does not do

It is not a POS and does not replace one. It does not process payments. It does not manage your nomination fee structure or your back rate — it records what you decided and shows you what it produced.

It also does not write anyone's performance review. What it supplies is a shared set of numbers to have that conversation from.

The output no one else produces

tasteck outputs the maximum you can spend on each marketing channel next month, as an amount in your currency.

Not a chart. An amount. The lifetime value of the guests each source actually delivered, times your target margin, minus a reinvestment reserve — per channel, per month.

Most clubs judge a listing site on what a first visit cost. That is the wrong number and it favours exactly the wrong channel: a source that delivers cheap first visits that never return is worse than one delivering expensive first visits that do. The difference only becomes visible when revenue is attributed to a guest for their whole life as a customer rather than to their first night.

There is a second use here. Because guests attach to individuals, the same calculation shows what a departing hostess takes with her — which turns a retention argument from a feeling into a figure.

Measured against every vendor listed on Japan's principal nightlife-industry directory, nothing else in the category outputs it.

Ask it from ChatGPT

tasteck connects to ChatGPT over MCP. Ask your numbers as a question and the answer comes back in the chat — this month's free-to-named conversion, which regulars have stretched their interval, which channel is under its ceiling.

The same interface is callable from anywhere rather than being tied to one assistant.

Multi-language is built in — the operating surface itself, with your language set during onboarding.

Pricing

Up to 2 clubs    from $34 / month
10 clubs         from $100 / month
25 clubs         from $200 / month

Billing is per club, not per hostess. A roster that doubles costs the same. Thirty days free on every plan, cancel any time.

→ Pricing and Contact

Questions we get

We already know who our regulars are. One or two people know. The question is what happens the week they are away, and what happens when the person the guest actually comes for hands in notice. A record answers both; memory answers neither.

Our nomination structure is unusual. Nomination types, fees and back rates are configured per club. What the product fixes is that the types are recorded separately rather than collapsed into one flag.

Can we see conversion by hostess? Yes — free seatings assigned, named requests that followed, and the interval between. That is the number most worth showing the floor, because it is the one people can act on.

How long does setup take? Club, tables, price structure, roster, nomination types. Most of it is one sitting. What takes longer is deciding what you want to measure, and that is worth doing before rather than after.